Those who need to gain an understanding of key communication skills.
Experienced staff being given leadership or management responsibilities
The online course introduces and covers key ideas, including:
Sources of Information
Understanding Quantitative and Qualitative Data
Communication Systems and Processes
Workplace Communication Structures
Culture in the Workplace
Adapting to Improve Your Workplace Communication
Career and work-focussed learning
Specially designed learning activities help you put into practice the new habits and skills you have gained. They reinforce your learning and create a memorable course-style.
Interactive ‘Quick Quizzes' give you the chance to test your new-found knowledge
Learning bookmarks built into the system, so you can easily start again where you left off
Automatic progress tracking helps you see your progress, building up your motivation