Informació del curs
Those who need to gain an understanding of key communication skills.
Experienced staff being given leadership or management responsibilities
The online course introduces and covers key ideas, including:
Sources of Information
Understanding Quantitative and Qualitative Data
Communication Systems and Processes
Workplace Communication Structures
Culture in the Workplace
Adapting to Improve Your Workplace Communication
Career and work-focussed learning
Specially designed learning activities help you put into practice the new habits and skills you have gained. They reinforce your learning and create a memorable course-style.
Interactive ‘Quick Quizzes' give you the chance to test your new-found knowledge
Learning bookmarks built into the system, so you can easily start again where you left off
Automatic progress tracking helps you see your progress, building up your motivation